The Technical Estimation Paradox

-

Face it, we've all been there...you're asked for an "estimate" that you KNOW you're going to be held to, but there are a hundred variables you have no way to control. The client is sitting at the other end of the table tapping their fingers and you think to yourself either: #1 "they don't understand, it's unreasonable, I don't have enough information", or #2 "Hmmmm, how much do I think based on my current information it might take?".

At the end of the day, neither of those matter beyond the psychological value they have for yourself...the real question that matters is "how much is it worth to them for you to deliver this?". Yes, if you're billing time and materials, there are practical problems: If you estimate too low, your client is going to be disappointed that you couldn't deliver in the agreed to cost/time...if you estimate too high, you client might be happy, but often they also think that you cut some corners (especially if you were the "middle of the road" estimate). On the flip side, if it's a "fixed bid", if you estimate too low, your margins are going to dwindle and you could possibly lose money and if you estimate too high you may end up in an ethical dilemma where you are making 99% margin (which is arguably good or bad, depending on your perspective). But at the end of the day, as a consumer of services, you should be happy if you get the contractually agreed to qualities you care about (without assumptions) for the agreed to amount (or less), and as a service provider, you should be happy to deliver at the agreed upon price (or less) with the agreed upon qualities (or more).

Comments

Post a Comment

Popular posts from this blog

Please use ANSI-92 SQL Join Syntax

-
Image
Way back in 1992, a standard was published for SQL. In it, the syntax for specifying joins in SQL Database was finally standardized. This was a good thing because (for folks who've been doing this a while), trying to decode the vagaries of how various Databases handled outer joins could drive you bonkers yielding different results depending on the parse order of things in the from and where clauses. Unfortunately, some DBMS vendors took a while to adopt this standard (Oracle didn't support it until 2001), but at this point if you're using a major RDBMS and NOT using it, you're probably mired in a tradition or habit that bears changing. As an example of what I'm describing, here are some examples of what I mean. Old School (no standard syntax + implementation and evaluation of predicates varied by vendor [and query]): select * from customer, order where customer.customer = order.customerid ANSI way (agreed to standard, predicate evaluation has some rules ...
Read more

The difference between Scalability, Performance, Efficiency, and Concurrency explained

-
I thought I'd give some explanation of the difference between scalability, performance, Efficiency, and concurrency. To make things more accessible (and because I'm watching a cooking show on TV) I'm going to use a baking metaphor to help explain the differences. In our case, the system in question is baking cookies for consumers. Scalability, is how well something responds to adding more resources. If we can double our capacity by doubling the number of resources, we've got linear scalability. In our baking example, if we add more ingredients, we can scale to a larger number of cookies. To contrast with our other metrics, this doesn't actually increase the performance of creating a single cookie (they still take 10 minutes to bake), and the efficiency is the same (we just have more capacity). We also cannot bake more cookies in a fixed time period, but over a larger time period we can produce more cookies. Performance is how fast something can get done, u...
Read more

the myth of asynchronous JDBC

-
Image
I keep seeing people (especially in the scala/typesafe world) posting about async jdbc libraries. STOP IT! Under the current APIs, async JDBC belongs in a realm with Unicorns, Tiger Squirrels, and 8' spiders. While you might be able to move the blocking operations and queue requests and keep your "main" worker threads from blocking, jdbc is synchronous. At some point, somewhere, there's going to be a thread blocking waiting for a response. It's frustrating to see so many folks hyping this and muddying the waters. Unless you write your own client for a dbms and have a dbms that can multiplex calls over a single connection (or using some other strategy to enable this capability) db access is going to block. It's not impossible to make the calls completely async, but nobody's built it yet. Yes, I know ajdbc is taking a stab at this capability, but even IT uses a thread pool for the blocking calls (be default). Someday we'll have async databa...
Read more