The Technical Estimation Paradox
Face it, we've all been there...you're asked for an "estimate" that you KNOW you're going to be held to, but there are a hundred variables you have no way to control. The client is sitting at the other end of the table tapping their fingers and you think to yourself either: #1 "they don't understand, it's unreasonable, I don't have enough information", or #2 "Hmmmm, how much do I think based on my current information it might take?". At the end of the day, neither of those matter beyond the psychological value they have for yourself...the real question that matters is "how much is it worth to them for you to deliver this?". Yes, if you're billing time and materials, there are practical problems: If you estimate too low, your client is going to be disappointed that you couldn't deliver in the agreed to cost/time...if you estimate too high, you client might be happy, but often they also think that you cut some ...