tag:blogger.com,1999:blog-1347211857845165663.post8349439116002477754..comments2023-07-01T10:18:05.490-05:00Comments on mike.mainguy: My experience at Denny's and three rules for successMike Mainguyhttp://www.blogger.com/profile/00301743167330794774noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-1347211857845165663.post-14646646876238591332010-12-28T13:16:34.514-06:002010-12-28T13:16:34.514-06:00Retailers could also use this lesson. Reminds me ...Retailers could also use this lesson. Reminds me of the bit in "Miracle on 34th Street" where Macy's mgmt finally catches the clue on the value of sending customers to where the merchandise can be found when Macy's didn't have what the customer wanted.The Trosien'shttps://www.blogger.com/profile/02904825507669997496noreply@blogger.comtag:blogger.com,1999:blog-1347211857845165663.post-549115568578522862010-12-26T13:01:04.069-06:002010-12-26T13:01:04.069-06:00I think this can also be translated to serving int...I think this can also be translated to serving internal customers as well as staff. Honesty and openness usually get better results, if your not talking about a specific strategical advantage. People either know when you are lying/hiding something, or they will expect it when there has been a history of it.<br /><br />Thanks for the post.Davehttp://www.moodocity.comnoreply@blogger.com